How can we help you?

Choose the relevent category below to contact us or look through the FAQ’s below

Frequently Asked Questions

  • I haven't recieved my item, what shall I do?

    We are not a retailer. For queries relating to orders you have made with online stores you will need to contact the seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.
  • How long does delivery take?

    All retailers and sellers should provide information on delivery times and these may vary. For queries relating to delivery please contact the retailer or seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.
  • How do I check the status of my order?

    All information on order status is handled by the seller. For queries relating to order status please contact the seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.
  • How do I cancel my order?

    As we are not a retailer, we do not handle any of the orders and have no information on them. For queries relating to orders you have made with online stores you will need to contact the seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.
  • My item has arrived damaged, who do I need to speak to?

    As we are not a retailer, we do not handle any of the orders and have no information on them. For queries relating to damaged orders you will need to contact the seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.
  • The item that arrived is not the item I ordered, how do I get it changed?

    As we are not a retailer, we do not handle any of the orders and have no information on them. For queries relating to incorrect orders you will need to contact the seller directly. If you don't know who this is please check your email for a receipt or transactions with your bank.